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Event: The Honest Life – Rebuilding the onboarding experience at Honest Burgers

About the event

We’ve been building our own onboarding journey through instant chatbots using The Bot Platform, and recently re-designed our contracts and employee handbook. Our old ones felt a bit one-sided, and only really protected Honest. They now look, read and sound more like us, and reflect our brand. They protect our people – it’s movement we’re aiming for in the hospitality industry.

We now have guaranteed hours for everybody, this means nobody has a zero-hour contract (unless they ask to), nobody is on minimum wage, regardless of age or position, and we offer private healthcare for everyone. There’s still lots that we’re working on to become a better employer, but we’re proud of Phase 1, and we love the design of the contract too. It was designed by one of our Shift Managers, in our Craft Exchange programme. Our perks, policies, and all supporting documents are there to back up our contract too, so our new and existing teammates can read further into each area if they wish to.

Join us on Wednesday 12 May at 08:00 PT, 11:00 ET 16:00 BST. Oli Cavaliero, Storyteller of Life at Honest Burgers, will offer a short talk about why and how they’ve made the changes to the onboarding experience and branding, followed by Q&A and optional networking.

About Honest Burgers

Honest Burgers started from a marque in a field, where Tom and Phil served homemade burgers and chips at birthday parties and festivals. It’s been ten years since the first restaurant opened, and we’ve now got 500 teammates, in 44 locations across the UK. We’ve opened our butchery, and work closely with our farms and local food suppliers to make the burgers and chips our way – always fresh. Never frozen. We’ve got ambitious plans to continue to grow, we’ll be hiring another 500 humans this year, for our new openings and re-opening restaurants.

About Culturevist

Culturevist is a community of people who care about company culture and wellbeing. Join us to:

1. Learn from Oli and Honest Burgers’ approach to rebuilding the onboarding experience.
2. Have a chance to ask your questions.
3. Become part of a special community.

How to join

This event is part of the Culturevist membership event series. If this is the first Members event you’ll be joining, you can attend for free. A recording of the main talk will be available to Members.

Not your first Culturevist event?

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Member meetup: Setting up hybrid working – what should be on our checklists to help it work?

About the event

Our Member meetup events are a chance to meet, and share perspectives with, other Culturevists who also care about a particular theme. A chance for us to learn from each other in a small group conversation, rather than having a guest speaker.

The theme for this meetup is: Setting up hybrid working – what should be on our checklist to help it work?

For this conversation, we consider ‘hybrid working’ when sometimes (some, or all of) the team is together in person, and other times it is not. We’ll help each other think about different things we should be considering, whether it’s related to communication, workplace, hours, employment type, wellbeing, or any other aspect that would help hybrid working work. 

Join us on Tuesday 25 May at 08:00 PT, 11:00 ET 16:00 UK. 

About Culturevist

Culturevist is a community of people who care about company culture and wellbeing. Join us to:

1. Meet and learn from others.
2. Have a chance to ask your questions.
3. Become part of a special community.

A recording of the main talk will be available to Members.

How to join

This event is part of the Culturevist membership event series. If this is the first Members event you’ll be joining, you can attend for free.

Not your first Culturevist event?

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How Checkout.com turns listening to employee voice into real-life impact

About the event

As Checkout.com (CKO) continues to grow at super fast speed, being on track to double to 1700 employees this year, employee engagement is an increasingly key driver of our success. A focus on the employee voice ensures that our people are heard in the decisions we make so we can scale our culture and employee experience as we expand.

This along with the advent of remote working and digitally dispersed teams means we have to be very intentional about getting feedback from our people and acting on this.

Join us on Wednesday 2 June at 08:00 PT, 11:00 ET 16:00 BST. Tito will offer a short talk on why employee engagement is so important to CKO, and what they’ve learned about turning colleague insights into tangible action, followed by Q&A and optional networking.

About our Speaker

Tito Ogunsanya, People Culture Specialist – Engagement & Recognition at Checkout.com. On a mission to harness the power of data-driven insights to innovate and build an inclusive, values-driven culture where all people are celebrated, empowered to bring their full selves to work and enabled to deliver with energy and enthusiasm.

About Checkout.com

“We’re building the connected finance businesses deserve. Unleashing them with tomorrow’s technology, today. Our flexible payments solutions help global enterprises — like Samsung, Deliveroo and Adidas — launch new products and create experiences customers love. And it’s not just what we build that makes us different. It’s how. We liberate smart, passionate people to collaborate, innovate and do their best work — faster. That’s why we’re one of the most valuable fintech firms around. But we’re just getting started. By cutting through financial complexity, we’re empowering businesses to challenge the status quo, create unlimited opportunities – and change the world.”

About Culturevist

Culturevist is a community of people who care about company culture and wellbeing. Join us to:

  1. Learn from Tito and Checkout.com.
  2. Have a chance to ask your questions.
  3. Become part of a special community.

How to join

This event is part of the Culturevist membership event series. If this is the first Members event you’ll be joining, you can attend for free. A recording of the main talk will be available to Members.

Not your first Culturevist event?

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Employee Experience Services

Employee Experience Services

Helping you create meaningful employee experiences that drive higher employee engagement and improved business performance.

Visit our website

Book a call

  • Live video call with Niall Ryan

    From: $200.00
    I have gained experience in shaping company cultures for some of the world’s best known employee and customer centric brands. I do this through an in-depth understanding of the drivers of organisational performance and the employee experience design strategies required to make great working environments and high performing companies. I have done this for a wide variety of brands like Harrods, Liberty, Asda-Walmart, public sector bodies like the Department of Health and Social Care, as well as independent consulting for a variety of established and tech startups.

    Store: Employee Experience Services

    Select options

About

I have spent the last 15 years shaping employee centric work environments for some of the world’s best customer centric brands. My purpose is to build working environments that enable people to bring their whole-self to the workplace and connect to and get fulfilment from the relationship they have with their company, leaders, manager and their job. You can book a call with me to talk about internal communications, employee engagement, culture change, employee experience design and employer branding.

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Monzo’s lessons from implementing Engineering Progression Frameworks at scale

This event is relevant to anyone interested in building progression frameworks, such as (and not limited to) people in People, Culture, Talent , HR, and Engineering teams.

Almost three years ago, Monzo Bank introduced one of their first career progression frameworks, the Engineering Progression Framework. v2 was created last year, and last month they introduced v1 of the Engineering Manager Progression Framework.

Andy Smart, Vice President (VP) of Engineering, will be our guest speaker to share:

🧐 The 5 problems they identified with their old Engineering progression framework
📈 The changes they’ve made to create v2.0 of Monzo’s Engineering Progression Framework
🙋🏽‍♀️ The role of the Engineering Manager
🧭 The approach they took to creating v1 of their Engineering Manager Progression Framework

Join us on Tuesday 8 June at 8am PT, 11am ET 4pm BST. Andy will offer a short talk, followed by Q&A and optional speed-networking.

About Andy

xxx

About Monzo Bank

At Monzo, we’re building a new kind of bank. One that lives on your smartphone and built for the way you live today. By solving your problems, treating you fairly and being totally transparent, we believe we can make banking better.

About Culturevist

Culturevist is a community of people who care about company culture and wellbeing. Join us to:

1. Learn from Andy.
2. Have a chance to ask your questions.
3. Become part of a special community.

How to join

This event is part of the Culturevist membership event series. If this is the first Members event you’ll be joining, you can attend for free. A recording of the main talk will be available to Members.

Not your first Culturevist event?

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Rebecca-Monique Williams, PCC

Rebecca-Monique Williams, PCC

A somatic and transformational coach.

Subscribe to my newsletter | Visit my website

Hi! I’m Rebecca-Monique: an ICF accredited somatic and transformational coach. I offer 1:1 coaching to individuals who are committed to doing deep, below-the-surface work for their professional and personal growth and development.
My areas of specialism are: confidence, boundaries, sense of self, grief, trauma, anxiety, depression, and addiction.
Be prepared to feel your feelings, unlearn, and (re)discover yourself.

Coaching

If you’re personally financing your coaching (i.e. your company is not sponsoring you), get in touch for my private rates. 

  • Live video calls with Rebecca-Monique Williams, PCC

    $1,800.00

    One hour every week, over the course of six weeks.

    I offer 1:1 coaching to individuals who are committed to doing deep, below-the-surface work for their professional and personal growth and development. My areas of specialism are: confidence, boundaries, sense of self, grief, trauma, anxiety, depression, and addiction. Be prepared to feel your feelings, unlearn, and (re)discover yourself.

    Store: rbccmnq

    Select options

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Culture Co

Culture Co.

People driven results.

Subscribe to our newsletter | Visit our website

We share our expertise in all things culture, people and performance! Culture Co helps companies to create a very specific type of culture – we call it a people-first, high-performance culture – because we know it’s the only culture that will lead to sustainable success. You can book a call with Jo Webb, the founder of Culture Co.

Book a call

  • Live video call with Jo Webb

    From: $250.00
    If you’re looking to transform your performance, or your team’s performance, to the next level, I can help! I support individuals and businesses to create and sustain a culture where people, purpose and performance are all prioritised. My approach combines the science of high-performance with an empathetic curiosity about what it takes for people to thrive at work.

    Store: Culture Co

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Maria Campbell

Maria Campbell

People leader in high growth tech startups.

Subscribe to my newsletter | Visit my website

My Store

About

Hi, I’m Maria! I’ve built a career working in high-growth tech startups, developing people processes & frameworks and building culture. My favourite part is the journey from Series A to C and headcounts 30-250. I was the first people leader at GoCardlessMonzoSnyk and Permutive. I’m currently VP People at Griffin. My focus is on developing human-first structures that make work an enjoyable place to be, and as fulfilling as possible – and growing teams quickly, healthily and deliberately!

I have a theory that most people quit their jobs either because of HR failings, or for reasons that modern people practices could mitigate (e.g. having an ill-equipped or unqualified manager). The role of a people team is to centre people’s experience of work, and design each of these experiences to be positive and useful for both the business and the individual. Through this, we can build successful businesses and develop highly talented, engaged individuals.

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Speed-networking

One of the things we miss the most is making new connections with people… People who work in different companies. People who also care about company culture and wellbeing. This event will be run twice, for different timezones. Join us for speed-networking! 🎉

Session 1: Wednesday 14 April at 4pm UK, 11am ET, 8am PT.

Session 2: Wednesday 14 April at 8pm UK, 3pm ET, 12 noon PT.

About Culturevist

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Meet the Vibe Team: Hopin’s Answer to Building Culture Remotely at Hyperspeed

View the recording

A recording is available to Culturevist members.

Two of the biggest challenges that face culture-builders today are 1) Remote-first/hybrid remote workforces and 2) rapid growth. Hopin faces both of those challenges simultaneously.

Learn how Hopin is putting their culture first by creating a new team that sits in the Office of the CEO and is dedicated to scaling a strong company culture. We’ll take a look at the roles and remits of the Vibe team members, as well as their overall mandate. From the best tools for remote internal communications to how to run amazing, engaging virtual meetings, we’ll also cover practical tips for scaling a culture in a fast and sustainable way in a fully or partially remote world.

Join us on Tuesday 27 April at 08:30 PT, 11:30 ET 16:30 UK. Camilla Boyer, Head of Internal Communications and Culture, will offer a short talk, followed by Q&A and optional networking.

About Camilla

Camilla started out as the second internal comms hire at Twitter when the company was ~1000 people pre-IPO. She has since built a career in storytelling and company culture working across big and small tech companies in San Francisco and London, as a freelance executive communication coach, and currently as the Head of Internal Communications and Culture at Hopin. Camilla has her undergraduate degree from Stanford University and her MBA from London Business School.

About Hopin

Founded in mid-2019, Hopin is a virtual events company focussed on building the best shared experiences for everyone, no matter where they are. Hopin has grown from ~10 employees at the beginning of 2020 to almost 500 in just over a year. They recently closed their $400M series C led by IVP and A16Z – their third funding round in 12 months. The Hopin team is fully remote and distributed across 42 countries around the world.

About Culturevist

Culturevist is a community of people who care about company culture and wellbeing. Join us to:

1. Learn from Camilla.
2. Have a chance to ask your questions.
3. Become part of a special community.

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The Series A to C Sprint | Company culture at warp speed

View the recording

A recording is available to Culturevist members.

Unbabel has grown from 30 to 200 people in the last 4 years. Raising $91 million in 3 rounds of funding. Building hubs in San Francisco, Pittsburg, London, New York and Lisbon. With German and India hubs opening in the next few months. 

As one of the success stories of the Portuguese start-up ecosystem, Unbabel is removing language as a barrier to incredible customer experience. Working with some of the fastest growing global brands to optimise customer service and give consumers the support they deserve in the language they prefer. 

Leah, Vice President (VP) of People, and Edmund, VP of Global Partnerships and Major Accounts, will discuss:

– The approach they’ve taken… given the company’s growing so fast that by the time you’ve done anything, everything has already changed.
– How Unbabel have hired for “culture-add”.
– The early merits of being a big fish in a small pond, and the innate challenges that evolving to a Euro-US culture provides.
– All while moving quickly up-market from Small-to-Medium Enterprise (SME) to Enterprise focus (and having a large Travel & Hospitality customer base during a pandemic). 

Join us on Tuesday 30 March at 2:30pm New York, 7:30pm UK time. We’ll have a short talk, followed by Q&A and group discussion.

About Culturevist

Culturevist is a community of people who care about company culture and wellbeing. Join us to:

1. Learn from Leah and Edmund.
2. Have a chance to ask your questions.
3. Become part of a special community.

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Culture in the C-Suite – with David Lancefield

David Lancefield is a catalyst, strategist, and coach, experienced working with a wide range of Chief Executives and Senior Management teams. Visit David’s website at https://davidlancefield.com/​

We explore:
5:19​ What is the C-Suite?
6:30​ What is company culture?
12:38​ Has the C-Suite actually described the culture?
14:56​ The C-Suite or Executive team has a key role regarding power and authority in progressive and self-managed organisations
20:32​ Causes: what makes C-Suite members decide to prioritise being intentional about company culture?
25:18​ Approaches the C-Suite take to influence the culture throughout a company
31:37​ Measuring culture
36:10​ The relationship between strategy and culture

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How to build a really bloody good compensation framework – Company culture event

View the recording

A recording is available to Culturevist members.

About the event

“If there is an industry wide-open for disruption it is that of compensation. Reward and remuneration hasn’t evolved much beyond the world of excel, salary surveys, and legacy finance systems.

Over the years I’ve been to plenty of meetups and events about this topic and I’m never left feeling particularly inspired or motivated. That sucks because comp is the heart of the commercial contracts you make with your team. How you reward them financially, and the decisions you make which form your comp strategy, strike to the very heart of the work we do in People Ops.”

Join us on Tuesday 23 March at 3:30pm New York, 7:30pm UK time, as we explore how to build a really bloody good compensation framework. There’ll be a short talk by Jessica, followed by Q&A and group discussion.

About Jessica

“I am a person and I like to think I am good enough to do it professionally. So that’s what I do. I’m a hands-on leader in People, Culture and Talent. I find my joy in diverse, kind, and world-changing companies filled with excellent people, which is why I am at Whereby, where our mission is to give people freedom to live and work where they thrive. (How fantastic is that?)”

About Culturevist

Culturevist is a community of people who care about company culture and wellbeing. Join us to:

1. Learn from Jessica Hayes, VP People at Whereby.
2. Have a chance to ask your questions.
3. Become part of a special community.

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People Experience meetup

An invitation-only online meetup for people who work in People Experience teams (or Employee / Colleague Experience teams)

Meet peers in the same role

Discover people with a common interest in the same role

Keep up with the industry

We’ll share our approaches (those that would like to), to help us get external perspectives.

Development

An opportunity for us to learn from each other.

What people say about our events

Our next People Experience meetup

Thursday 4 March
11:30am PT, 2:30pm ET

Theme: How do you measure People Experience?

Want to hear about future events? Sign up to our newsletter below.

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Head of Culture meetup

An invitation-only online meetup for people who are a Head of Culture (or Director, VP, Lead, etc.)

Meet other Heads of Culture

Discover people with a common interest and accountability

Keep up with the industry

We’ll share our approaches (those of us that would like to), to help us get external perspectives.

Development

An opportunity for us to learn from each other.

What people say about our events

Our next Head of Culture meetup

Wednesday 17 March
12:30pm PT, 3:30pm ET

Theme: Measuring culture

Want to hear about future events? Sign up to our newsletter below.

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Head of Culture meetup

An invitation-only online meetup for people who are a Head of Culture (or Director, VP, Lead, etc.)

Meet other Heads of Culture

Discover people with a common interest and accountability

Keep up with the industry

We’ll share our approaches (those of us that would like to), to help us get external perspectives.

Development

An opportunity for us to learn from each other.

What people say about our events

Our next Head of Culture meetups

Thursday 18 February – 7:30pm

Theme: What’s the scope of our roles? What are our objectives?

Wednesday 17 March – 7:30pm

Theme: Measuring culture

Want to hear about future events? Sign up to our newsletter below.

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People Experience meetup

An invitation-only online meetup for people who work in People Experience teams (or Employee / Colleague Experience teams)

Meet peers in the same role

Discover people with a common interest in the same role

Keep up with the industry

We’ll share our approaches (those that would like to), to help us get external perspectives.

Development

An opportunity for us to learn from each other.

What people say about our events

Our next People Experience meetup

Wednesday 24 February – 7:30pm

Theme: How do you measure People Experience?

Want to hear about future events? Sign up to our newsletter below.

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Highlights from Netflix’s first inclusion report

In a beautiful example of transparency, vulnerability and strength, this month Netflix shared their first inclusion report. Vernā Myers, VP of Inclusion Strategy, describes it as “providing a snapshot of representation within the company, how we plan to increase it, and how we cultivate a community of belonging and allyship.”

The full article is here, and we highly recommend this video to get an insight into Vernā’s, and the team’s, mindsets and work:

We thought we’d shine a light on some of our highlights:

Inclusion is seen as a lens to be engrained in everything that happens, rather than being a bolt-on afterthought or just empty words.

Each employee needs to look at every issue, decision, and meeting, inside and outside the company with inclusion in mind. We call this an ‘inclusion lens’, where employees ask questions like, whose voice is missing? Who is being excluded? Are we portraying this authentically?”

There’s the view that to be inclusive externally, it starts with being inclusive internally. As Co-CEO and Chief Content Officer Ted Sarandos puts it:

Inclusion on-screen starts with inclusion in our internal community.

Netflix representation numbers as of October 2020:

Addressing the systemic changes

“We’ve made good progress over the last three years. You can dig into the trends in the footnotes. But let’s be clear, we’re not where we want to be and we need to do better.”

“The inclusion recruiting programs team built a training curriculum to do this more inclusively, with topics like: spotting bias in the interview process, sourcing candidates in non-traditional ways, and helping hiring managers identify the perspectives missing on their teams.”

“Systemic issues have excluded certain groups from the entertainment and tech industry. We can dismantle those systems by creating access to people early on in their careers. For instance, there’s low representation of Black folks in the tech industry. Our first technical bootcamp with HBCU Norfolk University hopes to improve that.”

They have partnered with external organisations to further build diverse networks, and build internal communities.

Company policies and practices reflect different religions, family responsibilities, gender identities, disabilities.

“Equitable Pay: We practice “open compensation,” which means the top 1,000 leaders (directors and above) at the company can see how much any employee is paid. This encourages open discussions about pay disparities.”

“Inclusive Benefits: We want our benefits to work for everyone. Our flexible parental leave policy is gender-blind. We offer a family forming benefit to support employees on their fertility, surrogacy, or adoption journey. It’s available to employees regardless of marital status, gender, or sexual orientation. And we cover comprehensive transgender and non-binary care in our U.S. health plans. Outside of the U.S., we’re exploring how we can expand transgender coverage.”

A beautiful example of transparency, vulnerability and strength. This month @Netflix shared their first inclusion report. Here our some of our highlights from the piece by @Vernamyers, VP of Inclusion Strategy

You can read the article on Netflix.com here.

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Getting More Useful Feedback – Company Culture Event

View the recording

A recording is available to Culturevist members.

Culturevist is a community of people who care about company culture and wellbeing. Join us to:

1. Learn from Maria Campbell’s experience in getting more useful feedback.
2. Have a chance to ask your questions.
3. Become part of a special community.

About the event

If your boss puts an hour in your calendar titled “Feedback”, you might well not be able to focus on anything until you hear the news.

Many of us have an inbuilt fear of being given feedback. It can feel big, formal, serious, scary – and like it’s usually bad. It’s a dark and unpleasant surprise to be dreaded.

But feedback is necessary, useful, and we should see it as a valuable force for our own personal success. If we want to be successful, better at doing what we do, respected and valued by the people around us, then we need to care about the feedback we get.

We need to reset on what feedback actually is, to unwind its negative connotations, and we need to adopt a better internal model of how to classify the feedback we get. Then we can lean into feedback, seek it out, and make use of it – rather than shying away from the things that could help us most.

On Wednesday 10 February, we’ll explore how to do this, and more. There’ll be a short talk by Maria, followed by Q&A and group discussion.

About Maria

Maria’s built a career leading People, HR & Recruitment in high-growth tech startups, taking them from early stage through growth, from 30-300 employees. She’s worked at Monzo, Snyk, GoCardless and Permutive.

What people say about our events

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Learnings from operating a 4 day work week: Buffer

Buffer is a company that have been operating a 4 day work week (rather than 5 days that was the norm). Joel Gascoigne, their co-founder and CEO, and Caryn Black Hubbard, Vice President of Finance, have shared their learnings about it. Here’s a curation of some highlights of the conversation to help us all learn.

Would you like your team to have 4 day working weeks? Here are some of @JoelGascoigne’s and @westcoasthubbs’s practical and inspiring learnings from 9 months of doing it @Buffer